Showing posts with label robert cialdini. Show all posts
Showing posts with label robert cialdini. Show all posts

Wednesday, February 11, 2009

Influential Leadership




Attended an IEEE Networking Dinner on Monday - Sam Palazzolo of Pathos Leadership spoke. Are you an influencer or an influenced person? If you do a favour for someone and he thanks you, the influential response is "You'd have done the same for me". Don't say you're welcome, don't mention it, etc.

There are 6 themes - reciprocity, consistency and commitment, liking, authority, social proof and scarcity.

  • You should use information to differentiate yourself. If you have useful information - share it.
  • People like other people who compliment them and cooperate with them - charisma.
  • Authority is founded on knowledge and trustworthiness.
  • When you want someone to say yes to a request, you can try to first present him with a big request that he's sure to say no to. Present in a nice way that'll make him feel bad to say no. Then, present him a smaller request that will be easier for him to say yes to. For example, girl scouts trying to sell cookies will say - would you like to chaperone one of our sleepovers. No? Then how about buying 2 boxes of cookies instead? (Really? David Lieberman presents research on the foot-in-the-door technique - get them to say yes to a small request first then present the bigger one after you've primed them.
  • When you are trying to sell people something, the negative sometimes might work better when you try to get them to go from A to B. If you watch diet/slimming commercials, you'll see this in action.
  • Your legacy is made up of your work, family, health, happiness and friendships.
  • Ask yourself "In what area is it clear that I can't get to where I want to go with the story I've got?"

If some or all of this didn't make sense to you, you're probably not alone.