For two years, Isaccson shadowed Musk - attending all of his meetings - even making sure to take the urinal next to him whenever Musk had to go.
When Musk was a kid, he had to attend Veldschul or Veldskul in South Africa where bullying was not forbidden. It was like the Spartans sending their boys out to survive in the woods. In his first camp, Musk lost 10 pounds. The next time, he figured that if he punched the bigger kid in the nose, at the start of the contact, that same kid, even if he got the food and gave Musk a sound thrashing, wouldn't trouble Musk again.
In school, Musk was politically incorrect to the point of calling another kid, who did have some sort of handicap (I don't remember what exactly) "stupid." The kid and his buddies later cornered Musk and gave his face and head such a beating that Musk was in the hospital a week. Upon returning home, he had to endure hours-long tirade from his Dad - "how could YOU be so stupid as to call THAT kid stupid. I'm not surprised you got your comeuppance!" Kimball, Musk's brother, only watching, felt the pain of this parental antipathy. Says Isaccson. And, to this day, Musk has issues with his vision arising from that violent incident.
The design process : https://modelthinkers.com/mental-model/musks-5-step-design-process
